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What does iPrint24x7 do?

iPrint24x7 is a powerful yet easy to use web based solution that manages, automates the entire print procurement process for your customers and facilitates your customers to generate quotations for their printing jobs.

How can iPrint24x7 add value to my business?

“Adding value” is not just about reducing cost. It is about providing better quality services to your customers on all accounts. iPrint24x7 helps you to achieve this target. It not only allows you to build your product catalogue & printing services online and book orders through Internet but also facilitates a fast and productive process of procurement for your customers. Thus saving time, effort, resources, and even money!

What makes iPrint24x7 so special?

iPrint24x7 solution has the right mix of ecommerce software including quotation management facility for the customers with a user friendly interface, built-in security at very reasonable prices; a combination that's hard to find in any other product available in the market.

How do I enter my product line details such as visiting cards, brochures, etc. into the online printing services catalogue?

Customers can visit and browse through the products available in the eCommerce facility provided in iPrint24x7. They can select a desired product, add it to his shopping cart, upload the artwork and process the order. The system will prompt the customer about the billing address, shipping address and payment option. Once the customer has made his choices, the system will start processing his order and the delivery will be made as per the selected choice of the customer.

How do the customers place orders on the web site?

iPrint24x7 solution is best suited to businesses with unlimited product lines. These can be arranged in various categories such as Documents, Brochures, Accessories, etc. with an unlimited number of sub-categories. If you already have a list of products in electronic format, this data can be easily imported. Alternatively, you can manually enter the information using our highly intuitive Administrator Console facility.

How can I set up a customer account in iPrint24x7?

Setting up customer accounts in iPrint24x7 is fairly easy to do. All you have to do is forward the customer registration URL to all your existing or prospective customers and system provides them the option of self-registration. Alternatively, you can import the list of your existing customer accounts into the ecommerce database without any hassle.

How can I keep an eye on my order status?

iPrint24x7 has order monitoring features that enable you to not only monitor the order status of each customer but also keep your customers informed about the progress. You can also track the order history of the customer.

How will I know if an order is waiting at my website?

In iPrint24x7, the system automatically notifies you about the new orders placed by a customer. You can receive all these orders on your preferred email address. Alternatively, you can also visit your iPrint24x7 website and view all the orders.

I run a small printing business and fear that your software is too comprehensive for me.

iPrint24x7 is highly user friendly printing software that is targeted towards the small and medium scale printing businesses. It is a simple product cataloguing solution that enables your customers to choose from the printing services you provide, upload their artwork, place the order, generate quotations, all in 3-4 clicks of the mouse.

How do I know that I am getting the right advice?

Our advice is based upon treating each customer as an individual. We do not have a set programme for you to follow. Neither do we prescribe the same solution to everyone. You always have the option to buy iPrint24x7 as an off-the-shelf solution that is based upon best practices in the printing industry. If you have very specific requirements then we can also give you a bespoke solution. This involves analysing your needs, investigating your problems, and then offering the most cost-effective solution that is specific to your business needs.

Can I integrate my online printing services with my existing website?

Yes, iPrint24x7 can easily be integrated with your existing website and any third party accounting packages.

We sell our services in different parts of the world and sometimes have to bill our customers in different currencies. Does iPrint24x7 has a feature to support multiple currencies?

iPrint24x7 is a multi-currency ecommerce software that facilitates you to maintain the price of products in different currencies such as GBP, Euro, USD, etc. You can specify the conversion rate of each currency with respect to the base currency and your customers from different parts of the world will see prices in their local currency only as per the applicable exchange rate.

Is it possible to calculate tax in different tax zones?

Yes, the user can maintain multiple tax zones if he has customers in different regions where applicable taxes are different.

Does iPrint24x7 supports multiple languages?

iPrint24x7 is a multilingual solution. It allows you to set the language preferences as per your choice.

Is iPrint24x7 software secure?

Yes. iPrint24x7 software use 128-bit encryption to safely encrypt credit card information. This means that only the customer and you can read customers' credit card information.

Alternatively, iPrint24x7 can also be integrated with a secure server (SSL) or a number of Payment Service Providers (who take credit card numbers securely and carry out the transactions online). These include NetBanx, WorldPay and Datacash.

I am concerned about the privacy of my customers and protection of my database. Will iPrint24x7 take care of this?

iPrint24x7 handles the information of your customers in strict confidence. The information will be accessible by your authorised staff member only and will not be passed on or shared with any other party.

Which payment gateways do you support?

To name a few, we support iPayment, NOCHEX, PayPal, 2CheckOut, PsiGate, SECPay, etc. Any third party payment gateways can be configured with iPrint24x7 that come with an open specification.

My needs are very specific and I am looking for a bespoke software only. Can iPrint24x7 be customized as per my business needs?

We have our “Development centre” in India which is fully equipped with latest technologies. Our consultants can do a feasibility analysis of your requirements and customize the software as per your business needs.

Do I need to buy any other tools to get started?

No. iPrint24x7 is a ready to use software and does not require any other tools to run.

Is there any IT knowledge required to use iPrint24x7?

iPrint24x7 is user-friendly and does not require any formal IT training. It can be up and running in a couple of hours and you would be able to provide full range of on demand printing services.

I want my staff members to have restricted access to the administrator console, giving the full and complete access only to myself. Can iPrint24x7 do this?

Yes. As an administrator, you can create roles for different staff members and assign different user rights to each role. For e.g.: Users from production department will be able to access pending orders, view the art work, printing job specifications, etc. while the administrative users can maintain the product pricing information and add new printing services from time to time.

Can customer generate their quotations?

iPrint24x7 has a unique feature of quotation management. Once the customer has added products in his shopping cart and specified delivery options, the system will automatically generate quotation for his order.

How do I know how my online printing store is doing and where the most traffic is coming from?

You can easily do the traffic analysis and statistical analysis with the help of reports.

Can I release special offers through iPrint24x7?

Yes. If you are running any special discounts or offers for some particular printing products and services you can add such discounts on the ecommerce site. Your customers can easily avail the discount facility while ordering those printing services.

Will I convert more sales with iPrint24x7?

Definitely! The unique layout of iPrint24x7 makes it easy for your customers to find the desired product. This is important because studies have shown if users can't find what they are looking for (in 12-15 seconds or 3 or less clicks)...they click to the next site in the search engine. iPrint24x7 enables customers to add, edit and delete products (from the shopping cart) from every page.